Distribution and Marketing

33 FUEL POSTS FOR FISHING BOATS IN SPAIN

PRESENCE AT ALL SPANISH AIRPORTS 12 Cepsa facilities: Madrid, Valencia, Andalusia, Canary Island regions and city of Melilla.

1,786 SERVICE STATIONS 1,512 service stations in Spain. 254 service stations in Portugal. 20 service stations in Andorra and Gibraltar.

LPG 101 distributors. 38 agencies. 9 packaging plants.

2 LUBRICANT PLANTS IN SPAIN

5 ASPHALT TERMINALS Alcalá de Henares, Alcudia, Gijón, Tarragona, Valencia.

The major tools of our distribution and marketing unit are:

Customer Safety Service quality Continuous improvement

2015 2014 2013 Motor and other fuels 11,740 11,170 11,274

Aviation fuel 2,097 2,423 2,193

Liquefied Petroleum Gas (LPG) 471 508 504

Asphalts 1,098 950 954

Lubricants, base oils and paraffins 240 231 224

Exports 3,301 4,151 4,104

Sales of petroleum products (Thousands of tonnes)

CHAPTER 2 Who we are Distribution and marketing

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Key highlights 2015

1,194 convenience stores: 158 Carrefour stores 480 DEPASO stores.

1 Over 1,500,000 contacts with customers through on-line and face-to-face customer service channels.

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Beginning of the supply of lubricants to 73 Maritime Rescue boats.

2 Start of sale of natural gas at home for employees and external customers.

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Application of our Elaster asphalt to complex infrastructures such as the Adolfo Suárez airport (Madrid).

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15% savings in fuel for our customers thanks to the Porque TU Vuelves (Because YOU come back) programme and alliances.

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