63

Due to the nature of our chemical products, they have potential impacts on safety, health and the environment that we must take into account. These matters, in addition to technical and economic aspects, ensure the maxi- mum quality for our customers.

Responsible chemicals management is carried out from our Product Ste- wardship area.

Our main efforts this year with regard to product security have centred on the adaptation of our products to EC Regulation 1272/2008 (CLP Regula- tion) concerning new criteria in the classification, labelling and packa- ging of certain chemical substances and mixtures. This has involved major coordination and collaboration among different business areas and has a- ffected more than 600 products ma- nufactured by the Company.

In 2015 we also completed the study we had been working on jointly for four years with the University of Cádiz, to analyse the safety of LAS (linear alkyl benzene sulfonate) in the environment, with very positive results.

We are committed to the safe use of the products we make and therefore in 2015 we started an internal analy- sis process to identify areas for im- provement in our working procedures, allowing us to unify existing informa- tion and to distribute this information and keep it updated and accessible.

To improve the technical support offered to our customers with re- gard to product safety, this year we launched the Service Now (SNOW) project which allows us to streamline and systematize all inquiries received, while improving services to our cus- tomers.

SAFETY AND QUALITY OF PRODUCTS AND SERVICES OFFERED

OUR SUPPLIERS We manage procurement and supplier contracting functions on a centralized basis in Cepsa and in 2015 we have

consolidated our Operational Purcha- sing Model.

2015 2014 2013 Procurement 12,915 19,463 21,365

Transport and freights 383 329 335

Work, supplies and external services

1,749 1,665 1,503

External environmental expenses

15 6 14

Other operating expenses 215 195 123

Finance costs 15 6 14

Total 15,344 21,709 23,357

Business relations with suppliers: expenses included in the income statement (Millions of euros)

Business relations with supplies: investments (Millions of euros)

2015 2014 2013 Exploration and Production 543 2,643 386

Refining and Marketing 281 238 187

Petrochemicals 172 265 184

Technology, Gas and Cogeneration

28 28 159

Corporation 26 32 11

Total 1,051 3,206 926

ANNUAL AND CORPORATE RESPONSIBILITY REPORT 2015