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2021 INTEGRATED MANAGEMENT REPORT

Field Indicator Description Chapter Section Direct Response

SOCIAL ASSESS- MENT OF SU- PPLIERS

414-2

Negative social impacts on the supply chain, and steps taken

During 2021 no su- ppliers were identified having a negative so- cial impact. In 2020 4 suppliers were iden- tified with whom the business relationship was discontinued on the grounds of non-compliance with ethical standards and Corporate Social Responsibility.

CUSTOMER HEAL- TH AND SAFETY

Management approach (103- 1, 103-2 and 103-3)

3. WE ADVANCE IN SUSTAINABLE PERFORMANCE

3.4. HEALTH AND SAFETY OF PEOPLE AND FACILITIES. 3.4.2. Consumer health and safety.

CUSTOMER HEAL- TH AND SAFETY 416-1

Assessment of the health and safety impacts of product or service catego- ries

3. WE ADVANCE IN SUSTAINABLE PERFORMANCE

3.4. HEALTH AND SAFETY OF PEOPLE AND FACILITIES. 3.4.2. Consumer health and safety.

CUSTOMER HEAL- TH AND SAFETY 416-2

Cases of non-com- pliance relating to the impacts of product and ser- vice categories on health and safety

3. WE ADVANCE IN SUSTAINABLE PERFORMANCE

3.4. HEALTH AND SAFETY OF PEOPLE AND FACILITIES. 3.4.2. Consumer health and safety.

MARKETING AND LABELLING

Management approach (103- 1, 103-2 and 103-3)

3. WE ADVANCE IN SUSTAINABLE PERFORMANCE

3.4. HEALTH AND SAFETY OF PEOPLE AND FACI- LITIES. 3.4.2. Con- sumer health and safety. Labelling and Marketing

MARKETING AND LABELLING 417-1

Product and servi- ce information and labeling require- ments

3. WE ADVANCE IN SUSTAINABLE PERFORMANCE

3.4. HEALTH AND SAFETY OF PEOPLE AND FACI- LITIES. 3.4.2. Con- sumer health and safety. Labelling and Marketing