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2021 INTEGRATED MANAGEMENT REPORT

Measures for safety breaches. We have developed a procedure on measures applicable to service companies for safety breaches to ensure that contracted services and works are carried out correctly. The procedure lays down the systematic approach to be followed in the event of infringements depending on the seriousness and the specific circumstances.

Pre-Start Safety Review (PSSR). We have implemented a new rigorous, structured verification review process in our production centres, which allows us to confirm the safe commissioning of a process.

Process automation. We have developed a system to facilitate the management of safety data sheets for chemicals purchased and used in our plants.

MILESTONES 2021

Safety Excellence Project. Aiming to be an industry benchmark in safety culture by 2025. This project begins with a diagnosis based on safety perception surveys, expert visits, work sessions with managers and meetings with stakeholders. There are 44 planned actions grouped into six lines of work (safety, motivation, indicators, best practices, audits and inspections, and contractor management).

Safety of our professionals

The 'Health, Safety, Environmental Protection and Quality Policy', updated in 2021, sets out the objectives to ensure compliance with our standards in all phases of operations.

This year, we have continued to hold annual training and awareness programmes on occupational health and safety, and to promote a process of continuous improvement by analysing incidents, in a process known as "lessons learned", and the permanent monitoring of key indicators.

All Cepsa's industrial sites, except our Upstream assets, are effectively are effectively controlled and accredited by ISO 45001 and OSHA 18001 certifications6. At Cepsa we are convinced that a thorough investigation of incidents is crucial in order to learn from them and prevent recurrence. For this reason, we continue to implement the recognised Kelvin TOP-SET incident investigation process in all business units. It is not just a matter of analysing the root causes of incidents, but of carrying out a full investigation.

3.4.1 Protection of people

6 Certifications cover 90% of industrial sites.