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2021 INTEGRATED MANAGEMENT REPORT

8 These policies and procedures include the Procedure for the Registration and Modification in the SAP R/3 System of products manufactured by Cepsa and raw materials; the General Product Stewardship Procedure; the Procedure on Precursors of Explosives, Drugs and Chemical Weapons; the Definition of Products and Preparation of Specifications; the Procedure on Product Safety Information; and the Procedure on the Inventory of Hazardous Substances and Mixtures.

LABELLING AND MARKETING

We adhere to the 'Classification, Labelling and Packaging Regulation' (CLP) to identify and regulate all characteristics of our pro- ducts. To ensure safe use, we provide full information on the components and hazards of each of the substances.

We also support industry initiatives to improve safe use information for consumers and society in general, such as the Product Stewardship Award of the Spanish Solvent Manufacturers' Federation (ESIG), the EUROBITUME safe use guide, or the CLP guide of the Spanish Association of Surfactant Manufacturers (AEPSAT), among others.

All product characteristics are set out in 'Safety Data Sheets', which we send to our customers when they make the first purchase or whenever there are updates.

We also have a 'Customer Relationship Policy' and procedures to ensure product integrity and consumer safety8, reflecting our commitment to consumer protection.

It is worth noting that the United Kingdom's exit from the European Union has resulted in new chemical safety regulations in the UK. During 2021, the products marketed by Cepsa and its subsidiaries were reported in order to avoid supply chain disruption.

We have a five-year plan (2017-2022) to implement a Process Safety Management system, based on the Energy Institute model, to promote risk prevention and mitigation at our facilities.

Across the board, we carry out actions to oversee and manage asset integrity, the most significant being:

· Preparing structured manuals and operating procedures. · Implementing detailed risk analyses at all facilities. · Defining safe operating limits. · Fostering efficient relaying in shift work. · Following equipment inspection and maintenance programmes.

3.4.3 Guaranteeing the safety of installations