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2021 INTEGRATED MANAGEMENT REPORT

2.8.1 Management model

We have a management framework for the reconciliation of personal and professional life based on the EFR (Family Responsible Company) model of the Másfamilia Foundation, which reflects a culture based on flexibility and mutual commitment.

In 2021, we have positioned ourselves as one of the leading companies in the energy sector in this area by improving our rating (B+).

We have been recognised as one of the best organisations providing excellent working conditions for our employees by the Top Employer Institute.

We have renewed this certification for the majority of the company's enterprises in 2021.

CERTIFICATION AS A FAMILY- FRIENDLY COMPANY

TOP EMPLOYER 2021 CERTIFICATION

We offer our employees an attractive, differentiated and inclusive employment proposal, and we focus our efforts on their care and support, with the aim of strengthening their commitment to the company's project and strategy as much as possible.

The development of our people strategy has earned us a number of awards and certifications that recognise the attractiveness of the value proposition we offer our employees.

ACKNOWLEDGEMENTS AND INITIATIVES

Other notable awards include:

Top Diversity Company: Intrama ranks us among the Top 30 Companies in Spain most committed to Diversity and Equality. More Equal Pay: a distinction awarded by the Madrid Region for our commitment to guaranteeing real and effective equal pay. Forbes list of the best companies to work for. Financial Times: we have been included in Diversity Leaders 2022 as the first spanish energy company and the fifth company in

the country in this ranking.